{"id":3972,"date":"2021-01-27T13:18:27","date_gmt":"2021-01-27T13:18:27","guid":{"rendered":"https:\/\/www.studiojente-projecten.nl\/swier\/you-want-to-file-a-complaint\/"},"modified":"2023-03-08T15:45:52","modified_gmt":"2023-03-08T15:45:52","slug":"you-want-to-file-a-complaint","status":"publish","type":"page","link":"https:\/\/www.swiercs.nl\/en\/you-want-to-file-a-complaint\/","title":{"rendered":"You want to file a complaint"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\" style=\"font-size:22px\">Where work is done, mistakes can be made.<\/h4>\n\n<p>If you are not satisfied with the way we work, we are sincerely sorry. We hope you can resolve it with the staff member handling your case. You can contact our staff or send them an e-mail explaining what you are not satisfied about.<\/p>\n\n<p><strong>Filing a complaint<\/strong><\/p>\n\n<p>If you cannot find a good solution together then you can file a complaint with us. A formally filed complaint is handled within our office by judicial officer Jeroen Wegbrands.<\/p>\n\n<p><strong>How do you file a complaint?<\/strong><\/p>\n\n<p>A complaint must always be made in writing. It is important to always include your own information (name, address, phone number) in the letter or e-mail and the case number if applicable. It should also clearly state the date on which you file the complaint, along with a clear description of the complaint. If you would like the judicial officer to have a conversation with you about the complaint you can ask to be heard.<\/p>\n\n<p>If you have described everything correctly you can send the complaint to:<\/p>\n\n<p>Swier c.s. Gerechtsdeurwaarders B.V.<br\/>Attn: J. Wegbrands<br\/>P.O. Box 22045<br\/>1100 CA Amsterdam<br\/>E-mail: <a href=\"mailto:info@swiercs.nl\">info@swiercs.nl<\/a><\/p>\n\n<p>You can also file a complaint using the complaint form below.<\/p>\n\n<p>Upon receipt of your complaint, we will send you an acknowledgement of receipt. We will try to complete the processing of your complaint within 14 days.<\/p>\n<div class=\"wpforms-container wpforms-container-full wpforms-block\" id=\"wpforms-2904\"><form id=\"wpforms-form-2904\" class=\"wpforms-validate wpforms-form\" data-formid=\"2904\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/3972\" data-token=\"6fa7489305bd52b348c3404faada8a6c\" data-token-time=\"1777463166\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-2904-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-2904-field_5\">File number <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2904-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" required><\/div><div id=\"wpforms-2904-field_2-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-2904-field_2\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2904-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" required><\/div><div id=\"wpforms-2904-field_6-container\" class=\"wpforms-field wpforms-field-address\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-2904-field_6\">Address<\/label><div class=\"wpforms-field-row wpforms-field-large\"><div ><input type=\"text\" id=\"wpforms-2904-field_6\" class=\"wpforms-field-address-address1\" name=\"wpforms[fields][6][address1]\" placeholder=\"Straat en huisnummer\" ><label for=\"wpforms-2904-field_6\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Address Line 1<\/label><\/div><\/div><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-one-half wpforms-first\"><input type=\"text\" id=\"wpforms-2904-field_6-city\" class=\"wpforms-field-address-city\" name=\"wpforms[fields][6][city]\" placeholder=\"Plaats\" ><label for=\"wpforms-2904-field_6-city\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">City<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-2904-field_6-state\" class=\"wpforms-field-address-state\" name=\"wpforms[fields][6][state]\" placeholder=\"Nederland\" ><label for=\"wpforms-2904-field_6-state\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">State \/ Province \/ Region<\/label><\/div><\/div><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-one-half wpforms-first\"><input type=\"text\" id=\"wpforms-2904-field_6-postal\" class=\"wpforms-field-address-postal\" name=\"wpforms[fields][6][postal]\" placeholder=\"Postcode\" ><label for=\"wpforms-2904-field_6-postal\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Postal Code<\/label><\/div><\/div><\/div><div id=\"wpforms-2904-field_7-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-2904-field_7\">Phone <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-2904-field_7\" class=\"wpforms-field-large wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][7]\" aria-label=\"Phone\" required><\/div><div id=\"wpforms-2904-field_3-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-2904-field_3\">Email address <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-2904-field_3\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][3]\" spellcheck=\"false\" required><div class=\"wpforms-field-description\"> <\/div><\/div><div id=\"wpforms-2904-field_4-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-2904-field_4\">Description of the complaint<\/label><textarea id=\"wpforms-2904-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" ><\/textarea><\/div><div id=\"wpforms-2904-field_8-container\" class=\"wpforms-field wpforms-field-radio\" data-field-id=\"8\"><label class=\"wpforms-field-label\">I would like to discuss the complaint by phone <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-2904-field_8\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1 wpforms-selected\"><input type=\"radio\" id=\"wpforms-2904-field_8_1\" name=\"wpforms[fields][8]\" value=\"Yes\" required  checked='checked'><label class=\"wpforms-field-label-inline\" for=\"wpforms-2904-field_8_1\">Yes<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-2904-field_8_2\" name=\"wpforms[fields][8]\" value=\"No\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2904-field_8_2\">No<\/label><\/li><\/ul><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v3\" ><input type=\"hidden\" name=\"wpforms[recaptcha]\" value=\"\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"2904\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.swiercs.nl\/en\/wp-json\/wp\/v2\/pages\/3972\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" class=\"wpforms-submit btn\" data-alt-text=\"Sending...\" data-submit-text=\"&lt;span &gt;Send&lt;\/span&gt;\" aria-live=\"assertive\" value=\"wpforms-submit\"><span >Send<\/span><\/button><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-2904\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Send\" aria-live=\"assertive\" value=\"wpforms-submit\">Send<\/button><\/div><\/form><\/div>  <!-- .wpforms-container -->\n<p><strong>Disciplinary Law<\/strong><\/p>\n\n<p>Should you feel that we have not properly resolved your complaint, you may file a complaint with the Chamber of Bailiffs in Amsterdam. However, there is a cost associated with this. How to file a complaint with the Chamber of Bailiffs can be read on the website the Judiciary.<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-color has-background wp-element-button\" href=\"https:\/\/www.rechtspraak.nl\/Organisatie-en-contact\/Organisatie\/Rechtbanken\/Rechtbank-Amsterdam\/Regels-en-procedures\/paginas\/kamer-voor-gerechtsdeurwaarders.aspx\" style=\"border-radius:5px;color:#ffffff;background-color:#0e2f5a\" target=\"_blank\" rel=\"https:\/\/www.rechtspraak.nl\/Organisatie-en-contact\/Organisatie\/Rechtbanken\/Rechtbank-Amsterdam\/Regels-en-procedures\/paginas\/kamer-voor-gerechtsdeurwaarders.aspx noopener\">Chamber of Bailiffs website<\/a><\/div>\n<\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Where work is done, mistakes can be made. If you are not satisfied with the way we work, we are sincerely sorry. We hope you can resolve it with the staff member handling your case. You can contact our staff or send them an e-mail explaining what you are not satisfied about. Filing a complaint [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3948,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3972","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.swiercs.nl\/en\/wp-json\/wp\/v2\/pages\/3972","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.swiercs.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.swiercs.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.swiercs.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.swiercs.nl\/en\/wp-json\/wp\/v2\/comments?post=3972"}],"version-history":[{"count":4,"href":"https:\/\/www.swiercs.nl\/en\/wp-json\/wp\/v2\/pages\/3972\/revisions"}],"predecessor-version":[{"id":4084,"href":"https:\/\/www.swiercs.nl\/en\/wp-json\/wp\/v2\/pages\/3972\/revisions\/4084"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.swiercs.nl\/en\/wp-json\/wp\/v2\/media\/3948"}],"wp:attachment":[{"href":"https:\/\/www.swiercs.nl\/en\/wp-json\/wp\/v2\/media?parent=3972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}